What is there to still look forward to in the world of outsourcing? Apparently, a lot and it all boils down to one word: Innovation.
Businesses these days cannot afford to remain stagnant and must instead continuously look for new ways to do things better in order to provide improved products and services as well as improved customer and supplier relationships. This doesn’t escape the relationship between outsourcing buyers and providers.
According to the Aecus Innovation Reality Report 2015, a survey among 100 senior outsourcing buyers in the UK, buyers are “already actively implementing processes and tools in order to innovate through their outsourcing partnerships.” The study reveals that 83% of buyers have already experienced innovation in their outsourcing relationships and that 92% report that their outsourcing partners want to drive further innovation. This just goes to show that outsourcing buyers understand how innovation can impact their business.
The report further outlines three ways in which innovation is seen to make a huge impact. (more…)